CONTEXT

Data Intelligence Delivery (D.I.D) Audit/Assurance Product Team, UX Intern

Context: Cakery is an early-stage startup that aims to transform the custom cake ordering experience through a visually engaging, intuitive platform that empowers customers to design, price, and order cakes seamlessly while providing bakers with valuable insights and order management tools they’ve traditionally lacked.

ROLE

TEAM

TIMELINE

SKILLS/TOOLS

D.I.D. UX Intern Product Team (Audit/ Assurance)

1 Senior Manager
3 Engineers
1 Data Scientist 1 UX Designer

June-August 2025
(8 Weeks)

Figma
Power BI
User Research
Microsoft Suite
Communication

OVERVIEW

I worked on internal Audit products through the Data Intelligence Team. I primarily worked under the Talent Pillar. One product, I worked on in particular, which was launched shortly after was CPA Status Promotion Tool.

I did a variety of work from working on other redesign dasbhoard projects, designing a template guide for the D.I.D.

Note: Many images are blurred or projects are kept confidential due to NDA. Reach out to me if you have additional questions.

PRODUCT ANALYSIS

CPA Status Promotion Tool

One of the projects I worked on was a CPA Status Dashboard. This project was interesting as I got to expand my skills as I learned to directly implement my design changes into the dashboard using Power BI.

I collaborated with a cross-functional team of engineers and data analysts to create a management tool for hiring teams to view promotion eligibility based on CPA status completion.

Some issues with the original design were:
A lack of white space, dark layout, unclear visual hierarchy, imbalance, low contrast ratio, inconsistency

Redesigned CPA Status Dashboard

Note: Images blurred for confidentiality

PRODUCT IMPACT

Implemented redesign and release!

The key redesign changes included the following:


  1. Accessibility (Higher Contrast Ratio)

  2. Light layout

  3. Increasing White space

  4. Consistent Design System: Clear Fonts and Sizing

After I implemented the design changes, the tool was released shortly following user testing. This tool is used by internal management teams to evaluate which managers are eligible for promotion based on their CPA Status and evaluates 2.1k+ managers in the database.

REFLECTION

Key Takeaways

1. UX is for Everyone

I learned how to effectively collaborate with a cross-functional team by advocating for approaching problems from the user’s perspective. Presenting design thinking workshops to management taught me how to convey human-centered design principles to non-design audiences in a compelling way.

2. Innovating with empathy means understanding the implementation process.

Through the CPA dashboard redesign, I gained the technical confidence to implement changes myself directly in Power BI. This experience showed me how design decisions translate into tangible improvements within a tool. Additionally, I led a workshop exploring the translations from Figma to Power BI.

3. Put yourself in the shoes of your future user.

Conducting user research on an unreleased internal tool deepened my understanding of how to translate research findings into actionable product improvements. This reinforced the value of grounding design in real user needs.

Creating reusable templates in Figma gave me the opportunity to consider both user needs and stakeholder priorities. Balancing usability with business goals sharpened my ability to design with multiple perspectives in mind.

NEXT PROJECT: PAN.TRY

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